Beginning a new business can be difficult, no matter where your company happens to be located and what service or product you happen to be selling. Yet if you think about the large amount of people which drink coffee, a coffee shop (see coffee syrup) is among the most beneficial company you could open. It’s being your own boss that can prove to be just a little tricky, especially if you’re not use to being in charge
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Setting up your own coffee house means you’ve what it takes to deliver more than just a coffee. Below are the top things that customers want from a coffee shop – keep reading to gain the knowledge you need to ensure your coffee company is a roaring success…
Your Speed of Service
Your speed of service is also very important when running your own coffee house. Without speed, your customers may walk out. There’s nothing more frustrating than being in a hurry for an appointment only to find that your ‘express service’ is taking a rather long time! This means as the person in charge, you need to ensure there are enough staff producing the orders given and that they are fast. In the mornings, you should expect a queue to the door – so be sure that you are prepared.
A Variety of Coffee
You need to provide a whole long menu of a vast variety of coffees (latte, cappuccino, espresso, hot chocolate) with the option of added extras on the side – cream, syrup, (coffee syrups UK), chocolate chips, marsh mellows etc. Customers will expect a high quality product, and by being impressed by not only the service you provide, but the ambiance and the menu, you could be onto a winner.
Advanced Technology
Good machinery is another essential as this will enable your coffees to be professionally produced at a fast rate. Equipment such as a Gaggia machine has a host of buttons and levers and these need to be utilised with knowledge which is why staff training is recommended. Operating machinery can lead to injury too, so health and safety is a necessity
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Easy Access
Your customers require ease of access. So, wherever your coffee shop may be located, it is important that it can be accessed both foot and by car (if possible). The better the location, the higher your levels of customer traffic will be.
Convenient Opening Hours
Opening hours require careful consideration. Be sure to research the opening hours of other coffee shops in your area. Generally, the rule is to open very early, in order to necessitate for customers in need of an early caffeine fix to set them up for the rest of the day. If you don’t like early mornings, then you’ll need a trustworthy employer that you can rely on to run the show.
In conclusion, your customers require high quality products, available from 7am that are served up quickly from an establishment that can be accessed easily. Then comes the ambiance and the decor of your establishment as well as the cleanliness of your property.
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